Your Move are looking for a highly motivated Lettings Manager to join our estate agency branch in Wigton on a full time, permanent basis. Our Lettings Business has grown at an extraordinary rate that we are determined to accelerate even further with this appointment. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Lettings Manger working at Your Move you will receive: - £32,000 on target earnings (OTE) per annum- including £4,000 per annum car allowance - Generous Commission pay scheme- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Lettings Manager you will be responsible for growing and developing the Lettings business within the branch by:- Generating and conducting Lettings Appraisals- Winning and gaining new instruction on properties to let- Business Prospecting and proactive activity- Local market knowledge and networking- Maximising branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Displaying excellent customer service at all times As a target driven individual, you will ideally have experience within the Lettings industry and have relevant and up to date Lettings legislation knowledge.A full UK driving license is essential. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Reeds Rains are looking to recruit a highly motivated Sales Negotiator to join our estate agency branch in Plaistow on a full time, permanent basis. Established in 1868, Reeds Rains has the local knowledge and expertise to make the sale, purchase or let of a property as easy and straight forward as possible. We pride ourselves on our friendly staff who are always on hand to ensure the buying, selling, letting or renting experience delivers a high-quality professional service.As a Negotiator working at Reeds Rains you will receive:- £22,000 - £25,000 on target earning (OTE) per annum- Basic salary from £17,500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Negotiator you will: - Register Customers and carry out property matches- Negotiate offers between all parties- Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Display excellent customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focused environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.This role is working in the B2C team managing inbound leads from consumers and internal customers. Our customers are the most important part of our business and as a member of the customer service team, it is vital that you have the passion as a customer service professional to deliver excellence every time you engage with a consumer. The role is 100% based on the phone, following up warm leads and managing chase pipeline and converting leads into sales. The position involves keeping other teams updated on the lead, who own the client relationship. The role is heavily based in working with CRM systems to manage the lead from enquiry through to completion. The purpose of the role is to convert interest in surveys to a survey booked, by understanding the needs of the consumer to our product offering. The individual needs a clear understanding of our USP’s of our offering and is the consumer brand ambassador of e.surv. This role is remote based working from home with 80% of time expected on the phone. The individual is expected to manage their workload in quadrants to be effective with time management and with converting leads into sales owning the data assigned to them. This is a high paced role and requires someone to have pace urgency and a desire to succeed. The individual is expected to have good organisational skills and good ability to collaborate with different people and needs to own the data assigned to them. Key Accountabilities:- Deal with a wide range of enquires and advise the best product fit to the consumer.- Answer consumer messages through the phone and email. - Provide accurate and appropriate information to the consumer with a follow up and agreed action.- Manage daily inbound leads, consumer and internal customer within a workflow in the CRM system agreed SLA’s with manager.- Confidence to work individually whilst also having the ability to work collaboratively, playing an active role in both your team and the account management team.- Proactively managed data assigned to you in the CRM system for maximum output for results. - Ability to communicate with a diverse wide range of customers and be able to show empathy when required. - Able to work in a fast-paced environment and under pressure at times.- Responsible for your own time management and adhere to schedule for day with tasks set.- Daily updating the CRM system with all customer contact and adding relevant information to the quote record.- Develop a sales workflow strategy to be effective and efficient with time. - Accurate reporting and delivery of information in line with agreed team processes.- Work alongside colleagues in the account management team, sharing information and customer insight to develop great working relationship.- Ensure client expectations are met with contact.- Deliver exceptional customer service in-line with company values.- Keep abreast of industry news by joining groups on LinkedIn and setting industry alerts. Audit and Compliance- Adhering to quality management guidelines as directed, and in line with ISO 9001 frameworks- Ensuring that all mandatory compliance modules are completed for self and team members within the set timescales- Identifying risks and implementing action plans to mitigate compliance failures- Ensuring all company policies and security processes are adhered to. Knowledge, Experience and Qualifications requiredEssential- Strong communication and interpersonal skills written and verbal.- Excellent listening skills.- Can slot and build relationships with all types of people. - Is a trusted advisor to consumers.- Experienced with CRM software and tracking personal performance. - Strong time management and organisational skills. - Ability to work independently and part of a team and widder team.- Flexible approach to resolving problems and task management.- Computer literate. - Excellent administration skills.- Proactive and results driven attitude. KPI’s for Role- Min of 3 hour outbound call time per day (current will increase)- All client records updated daily- Tasks managed through CRM systems and created - To achieve set monthly targets for activity and growth Experience:- Flexible approach to resolving problems and task management.- Complaint resolution and customer care skills.- Knowledge of the housing market and transactional sale a plus. Additional details of exceptional aspects of the demands of the roleFlexibility in working hours may be required, sometimes at late notice, as business needs or shift patterns dictate. Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Mike Brett on 07767 100622 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HEREOur team are also available out of hours on 07794 392858 PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.The role is working in the B2C team managing existing accounts and growing relationships and prospecting new accounts. A typical split of workload would be 60% new business, 30% existing Account Management and 10% lead follow up on warm inbound leads. The purpose of this role is to expand and develop growth within the private survey sector, being a brand ambassador of e.surv. This role is remote based working from home with 80% of time expected on the phone or on ‘Teams’ meetings. The individual is expected to manage their own workload in quadrants and to be effective with growth based on the company objectives and guidance by their manager. This is a high paced role and requires the individual have pace urgency and a desire to succeed. The individual is expected to have good organisational skills and good ability to collaborate with different people and needs to own the data assigned to them. Key Accountabilities- Manage a workload of new business prospects, existing accounts and warm leads- Manage daily existing and lapsed users and contracts out and placing first case.- Proactively managed data, booking in regular contact with existing customers and prospects- Daily updating the CRM system with all customer contact and adding relevant information to the account record in the CRM system.- Maximise existing accounts by understanding their business model and building relationships ensuring e.surv is the brand of choice.- Develop a sales workflow strategy to be effective and efficient with time. - Accurate reporting and delivery of information in line with agreed team processes.- Work alongside colleagues in the customer service team sharing information and customer insight to develop great working relationship.- Ensure client expectations are met with contact.- Deliver exceptional customer service in-line with company values.- Keep abreast of industry news by joining groups on LinkedIn and setting industry alerts.- Supporting management at industry events if required.Audit and Compliance- Adhering to quality management guidelines as directed, and in line with ISO 9001 frameworks.- Ensuring that all mandatory compliance modules are completed for self and team members within the set timescales.- Identifying risks and implementing action plans to mitigate compliance failures.- Ensuring all company policies and security processes are adhered to. Knowledge, Experience and Qualifications requiredEssential- Strong communication and interpersonal skills written and verbal.- Excellent listening skills.- Can slot and build relationships with all types of people.- Is a trusted advisor to consumers.- Ability to build and maintain relationships with existing accounts and prospects.- Confidence in making presentations and delivering to a group in teams.- Min of 2 years’ experience in an high pace outbound targeted sales environment.- Experienced with CRM software and tracking personal performance - Strong time management and organisational skills.- Ability to work independently and part of a team and widder team.- Flexible approach to resolving problems and task management.- Complaint resolution and customer care skills.- Proactive and results driven attitude.KPI’s for Role- Minimum of three hour outbound call time per day (current will increase).- All client records updated daily.- Tasks managed through CRM systems and created.- To achieve set monthly targets for activity and growth.Experience- Flexible approach to resolving problems and task management.- Complaint resolution and customer care skills.- Knowledge of the housing market and transactional sale a plus.Additional details of exceptional aspects of the demands of the roleFlexibility in working hours may be required, sometimes at late notice, as business needs or shift patterns dictate. Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Mike Brett on 07767 100622 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HEREOur team are also available out of hours on 07794 392858. PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Frosts Estate Agents in Marshalswick are looking for a Weekend Assistant. They are looking for a local person with a UK driving license and their own car to join their team on a Saturday. Working hours are 9am - 5.30pm. To apply for this position please contact Lauren at LSL Property Services.
National Home Move are a network of 39 Your Move and Reeds Rains Estate Agency franchise offices across England dealing in residential sales, auction, land, new homes, lettings, financial services and conveyancing. Our well established business is growing and we are looking for experienced Property Managers to join our new head office! You will be working in our newly established Property Management team in our vibrant modern office, which provides an enjoyable and exciting working environment.RoleYou will be a natural problem solver, can think on their feet, keep calm in a crisis and possess excellent people skills. The Property Manager role is extremely varied making each day new and exciting. Ultimately, the focus is to protect our Landlord’s investments and ensure the Tenant’s journey, from the day they move in to the day they hand in their keys, is an enjoyable experience. As a business we are committed to developing our employees, we want you to grow with us.Typical tasks will include but are not limited to;- Liaising with branch contacts to ensure all contractual elements are delivered- Preparing and negotiating tenancy renewals- Co-ordinating regular property inspections- Liaising with dedicated maintenance coordinator to ensure all maintenance works are carried out in a timely fashion and to an excellent standard- Maintaining accurate file notes- Reporting direct to Operations managerWe are keen to find someone who;- Is passionate about the property industry and are keen to join a successful and growing business- Previous industry experience is essential- Management experience desirable- Experience working as a Property Manager within a busy office desirable- Has a natural flair for and enjoys dealing with people and, always looks to provide the best customer service- Is articulate with strong negotiating skillsBenefitsWe’re proud to offer;- An attractive salary, basic £22,000- £25,000 DOE, £30,000 OTE- 21 days holiday excluding bank holidays- Loyalty days for length of service- Incentivised commission and performance bonuses- Company events- Company pension- ARLA/Propertymark qualifications funded by us
Your Move are looking for a highly motivated Lettings Negotiator to join our estate agency branch in Southsea on a full time, permanent basis. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Negotiator working at Your Move you will receive:- £22,000 to £25,000 on target earnings (OTE) per annum- Basic salary of £17,500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Negotiator you will: - Register Customers and carry out property matches- Generate and conduct property viewings- Negotiate offers between all parties- Maximise branch income with the cross sell of other services - Display excellent customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focussed environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Your Move are looking for a highly motivated Lettings Negotiator to join our estate agency branch in Barnsley on a full time, permanent basis. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Negotiator working at Your Move you will receive:- £20,000 to £22,000 on target earnings (OTE) per annum- Basic salary of £17,500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Negotiator you will: - Register Customers and carry out property matches- Generate and conduct property viewings- Negotiate offers between all parties- Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Display excellent customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focussed environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
The PX Hub is a fast growing division of LSL property services who provide asset management services across the UK property industry for a variety of clients including House Builders and property disposal companies. Our role is to sell properties utilising either Assisted Move or PX schemes as well as those bought in by our disposal clients as investments. We utilise high street agents on the ground to help us achieve an efficient service from start to finish. Located at our office in NG6 which gives great access to J26 of the M1 and the tram network along with a modern working environment. We are now looking to recruit a Property professional to join their expanding team. Candidates will ideally have experience of a fast paced, high-pressure working environment as they work to targets and various service level agreements. It is essential that you will have experience in the property/estate agency industry. This is an exciting new opportunity for a Full time Sales team member at The PX Hub. The role offers a great insight into property and sales environment liaising with both clients, vendors and Estate Agents. If you are currently a sales negotiator in Estate Agency then this is the role for you! We can also consider part time or Job share options on this opportunity. Role Profile - To manage a portfolio of properties instructed to the market to the point of an agreed sale before handing over to the sales progression team.- To monitor and manage the performance of the local marketing estate agents and suppliers to ensure the efficient marketing of properties to achieve a sale agreed within a quick timescale- To deliver targets and excellent service to both clients and colleagues to ensure the reputation of The PX Hub grows and develops - To ensure the timely marketing of all property instructions- To carry out AML checks on all beneficial owners of the property before commencing marketing and on all buyers before sale agreeing- To ensure the property has an up to date EPC certificate to enable the marketing agents to comply with current legislation- To deal with additional service request for clients including ordering Home Buyer/RICS Reports/Scottish Home Reports/EPC’s according to client requirements- Liaise with the local estate agents to ensure empty properties are inspected on a weekly basis and chase any necessary reports including vacation reports- To consistently complete work to agreed standards and undertake other tasks within the unit if required.- To work towards individual and team targets It is essential that you have Property Industry Knowledge and Excellent customer service skills. Good communication skills both verbally and in writing, Attention to detail, Ability to multi-task, Ability to work under pressure and prioritise workload. You will ideally have some experience and knowledge of the property/new build industry; however not essential as full training will be provided.This is a full time permanent contract and you should be flexible to work within the department operational hours which are Monday – Friday 8.30am-5.30pm. 1 in 3 Saturday’s to be worked with it being taken as Time off in lieu or overtime payment. Bank holiday working is also required as per a rota. Location – Whilst in probation you will be working full time from our office in Bulwell and then after sign off you will have the option to work in flexibly (this will be a maximum of 2 days per week excluding weekends which you can work from home) In return, we will offer you:A performance-based bonus scheme28 days’ holiday (including bank holidays)Career pathway and progression opportunitiesAlso available through our Flexible Benefits Scheme Choice Matters we can offer:Gym membership and health assessmentRetail cards to save on your high street shoppingHealthcare Cash Plan and Dental InsuranceHoliday Trading and Travel InsuranceEnhanced Life Assurance and Pension AVCCycle to work scheme. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. If you do not hear from us, therefore, please assume that your application had been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know
The PXHub is a fast growing division of LSL property services who provide asset management services across the UK property industry for a variety of clients including Builders and property disposal companies. Located at our offices in NG6 which gives great access to J26 of the M1 and the tram network along with a modern working environment. We are now looking to recruit a Property professional to join their expanding team. Candidates will ideally have experience of a fast paced, high-pressure working environment as they work to targets and various service level agreements. It is essential that you will have experience in the property/estate agency industry. Main Accountabilities and Role Purpose To ensure all valuations requests from Clients are dealt with within SLA’sTo ensure effective communication with both internal and external clientsTo make appointments with vendors and nominated Estate Agents.To chase Agents for return of paperwork to enable efficient production of packs by the Property Valuation CoordinatorsTo provide excellent customer service to clients to ensure that business relationships are maintained and sustained to ensure The PX Hub grows and develops in line with its financial forecastTo deliver targets to both clients and colleagues Experience, Qualifications and other requirements- Excellent customer service skills- Good communication skills both verbally and in writing- Attention to detail- Ability to multi-task- Ability to work under pressure and prioritise workload- Work planning and organisation skills- Ability to work as part of a team- Ability to work to defined policies and procedures- Experience within the property/new build industryAdditional Information- This is a part time permanent contract. We are looking for someone who is able to commit to working 3 days per week. You must have flexibility to work one day on a weekend but we have flexibility and can discuss which days you are able to work- Location – Whilst in probation you will be working from our office in Bulwell and then after sign off you will have the option to work in flexibly / remotelyIn return, we will offer you:- A performance-based bonus scheme- 28 days holiday pro rata (including bank holidays)- Career pathway and progression opportunitiesAlso available through our Flexible Benefits scheme Choice Matters we can offer:- Gym membership and health assessment - Retail cards to save on your high street shopping- Healthcare Cash Plan and Dental Insurance- Holiday Trading and Travel Insurance- Enhanced Life Assurance and Pension AVC- Cycle to work scheme.If this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page
Your Move are looking for a highly motivated Sales Negotiator to join our estate agency branch in Carlisle on a full time, permanent basis. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Negotiator working at Your Move you will receive:- £20,000 to £22,000 on target earnings (OTE) per annum- Basic salary of £17,500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Negotiator you will: - Register Customers and carry out property matches- Generate and conduct property viewings- Negotiate offers between all parties- Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Display excellent customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focussed environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Mortgage Reviewer - Chippenham Part of LSL Property Services, PRIMIS Mortgage Network are the largest dedicated Mortgage and Protection Network and operate within the Financial Service sector. Based within our Chippenham Offices - SN14 (and Home) we are looking to recruit an experienced Mortgage & Protection Reviewer in our Customer Outcomes Team (Compliance). The role is partial home working and partial office based in Chippenham with 3 days home and 2 days in the office. PRIMIS Mortgage Network prides itself in supporting Mortgage and Protection advisory experts in delivering the very best in quality customer service. Through an effective and efficient service of high quality tailored advice, we believe our customers should receive a service that they want to go back to again and again. The objective of this role will be to support the Head of Customer Outcomes with effective management of risk via the First Line of defence through review of member files for suitability of advice, in line with PRIMIS guidance and Service Level Standards. In order to fulfil this - the role holder will amongst other duties review allocated cases to assess suitability of advice and adherence to TCF principles, recording activity and outcomes in line with departmental standards and SLA’s. You will build positive, beneficial relationships with Advisors through regular contact and feedback provided to them and report any breaches of PRIMIS and FCA standard through the correct channels. The successful candidate will have a strong analytical ability and be able to work effectively as part of a team. You will be an excellent communicator and have a keen eye for attention to detail along with the ability to work under pressure and to prioritise your workload. The candidate will ideally be fully CeMap (or equivalent) qualified already. We will consider financial services without CeMAP as we will offer full training. The salary for the role is £25,000 - £26,000 DOE negotiable. If you are interested in applying for this position please forward your CV with covering letter in confidence to james.mcnee@lslps.co.uk of the PRIMIS in house recruitment function We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.PRIMIS Mortgage Network / LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE
The PXHub is a fast growing division of LSL property services who provide asset management services across the UK property industry for a variety of clients including Builders and property disposal companies. Located at our offices in NG6 which gives great access to J26 of the M1 and the tram network along with a modern working environment. We are now looking to recruit a Property professional to join their expanding team. Candidates will ideally have experience of a fast paced, high-pressure working environment as they work to targets and various service level agreements. It is essential that you will have experience in the property/estate agency industry. Main Accountabilities and Role Purpose To ensure all valuations requests from Clients are dealt with within SLA’sTo ensure effective communication with both internal and external clientsTo make appointments with vendors and nominated Estate Agents.To chase Agents for return of paperwork to enable efficient production of packs by the Property Valuation CoordinatorsTo provide excellent customer service to clients to ensure that business relationships are maintained and sustained to ensure The PX Hub grows and develops in line with its financial forecastTo deliver targets to both clients and colleagues Experience, Qualifications and other requirements- Excellent customer service skills- Good communication skills both verbally and in writing- Attention to detail- Ability to multi-task- Ability to work under pressure and prioritise workload- Work planning and organisation skills- Ability to work as part of a team- Ability to work to defined policies and procedures- Experience within the property/new build industryAdditional Information- This is a full time permanent contract and you should be flexible to work within the department operational hours which are Monday – Friday 8.30am-5.30pm. 1 in 3 Saturday’s & Sunday’s to be worked with it being taken as Time off in lieu or overtime payment. Bank holiday working is also required as per a rota.- Location – Whilst in probation you will be working full time from our office in Bulwell and then after sign off you will have the option to work in flexibly (this will be a maximum of 2 days per week excluding weekends which you can work from home)In return, we will offer you:- A performance-based bonus scheme- 28 days holiday (including bank holidays)- Career pathway and progression opportunitiesAlso available through our Flexible Benefits scheme Choice Matters we can offer:- Gym membership and health assessment - Retail cards to save on your high street shopping- Healthcare Cash Plan and Dental Insurance- Holiday Trading and Travel Insurance- Enhanced Life Assurance and Pension AVC- Cycle to work scheme.If this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page
Your Move are looking to recruit an Accompanied Viewer for our estate agency branch in Wigton on a part time, flexible basis - approximately 15 / 20 hours per week. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. Working as an Accompanied Viewer at Your Move you will receive:- Hourly rate of pay- Fuel Expenses for business mileage- Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of an Accompanied Viewer you will:- Accompany our clients on viewings of properties to sell or rent in line with Company guidelines.- Pro-actively promote the benefits of the property to the client.- Relay feedback to branch colleagues after viewings have been conducted- Conduct Routine inspections of our Rental propertiesIt is essential that you must be able to work Saturdays and have flexibility with extra weekday hours according to business requirements. You will display excellent customer service, and be a confident communicator, with exceptional organisational skills and excel in time management. A full UK driving license and access to your vehicle is essential. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Your Move are looking for a highly motivated Sales Negotiator to join our estate agency branch in Elgin on a full or part time, permanent basis. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Negotiator working at Your Move you will receive:- £20,000 to £22,000 on target earnings (OTE) per annum- Basic salary of £17,500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Negotiator you will: - Register Customers and carry out property matches- Generate and conduct property viewings- Negotiate offers between all parties- Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Display excellent customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focussed environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Reeds Rains are looking to recruit an experienced Valuation Manager into our branch in Bamber Bridge, on a full time, permanent basis. Established in 1868, Reeds Rains has the local knowledge and expertise to make the sale, purchase or let of a property as easy and straight forward as possible. We pride ourselves on our friendly staff who are always on hand to ensure the buying, selling, letting or renting experience delivers a high-quality professional service. As a Valuation Manager working at Reeds Rains you will receive: - £30,000 on target earnings (OTE) per annum- £4,000 per annum car allowance - Generous Commission pay scheme- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Valuation Manager you will be responsible for growing and developing the Sales instructions within the branch by:- Generating and conducting Sale Valuation appointments- Winning and securing new instructions on properties to sell- Business Prospecting and proactive activity- Extensive local market knowledge and networking- Maximising branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Displaying excellent customer service at all timesIdeally you will have experience working in Estate Agency as a Senior Negotiator or Valuer and looking for the next step in your career but will have experience in conducting ales valuations. This is an excellent opportunity for a tenacious and driven individual looking to make a real stamp on the branch success story. A full UK driving license is essential. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Reeds Rains are looking to recruit a highly motivated Sales Negotiator to join our estate agency branch in Garstang, Preston on a full time, permanent basis. Established in 1868, Reeds Rains has the local knowledge and expertise to make the sale, purchase or let of a property as easy and straight forward as possible. We pride ourselves on our friendly staff who are always on hand to ensure the buying, selling, letting or renting experience delivers a high-quality professional service.As a Negotiator working at Reeds Rains you will receive:- £20,000 - £22,000 on target earning (OTE) per annum- Basic salary of £17,500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Negotiator you will: - Register Customers and carry out property matches- Negotiate offers between all parties- Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Display excellent customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focused environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
An exciting new opportunity has arisen within LSL’s Estate Agency Division finance team for a number of Credit Control and Collections Administrators to join our busy and energetic team. Supporting our Your Move & Reeds Rains estate agency brands this is an excellent opportunity for an experienced credit controller, collections agent or someone with contact centre experience to expand and develop their career with a supportive employer who is committed to helping our colleagues succeed. Your Move & Reeds Rains are two leading names within the estate agency industry with sales and lettings branches across the UK. The Cash Collection team are based within our Newcastle upon Tyne Head Office and provide a first-class service to our clients using best practice to achieve swift collection of any rent arrears and fees. Key Duties & Responsibilities of a Credit Control and Collections Administrator include:- Responsible for chasing and collection of any overdue rent and fees.- Handling a large volume and inbound and outbound calls.- Using best practice to move issues along at pace and in a tenacious and energetic way.- Proactively speak with tenants, to find their reasons for non-payment of rent, and to landlords to update them on the issues.- Always being aware of team and individual collection targets and understanding progress against the targets.- Negotiating with tenants and landlords to mutually agree arrears instalment plans.- Administrative duties related to estate agency lettings.- Handling complaints and issuing 1st line responses.- Liaising with Operations and internal functions to resolve queries.Essentials Skills, Qualities & Experience Required to join the team as a Credit Control and Collections Administrator:- Preferred knowledge and experience of credit control procedures or possess customer service/contact centre experience.- Ability to stay calm and composed on phone calls.- Able to prioritise and organise own workload.- Approachable and able to work as part of a team.- Target Driven with a pro-active nature.- Excellent listening and communication skills.- Highly numerate with good working knowledge of MS Excel & Word.- Ability to understand company process and procedures documentation and successfully complete all in-house training.In Return we will offer you:- A competitive basic salary plus a quarterly target related bonus incentive.- Numerous employee benefits to include Share Save, Pension Scheme and the option to take part in cost saving schemes.- Full support in developing your career.- Free onsite parking.- 20 Days paid annual leave plus bank holidays.- Increasing annual leave entitlement with length of service.- Work Pattern - Monday - Friday 09.00am - 5.00pmIf this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page
We have an exciting opportunity for a Quality Control Coordinator to join the Your Move Property Management Centre in Southampton This is the perfect opportunity for the right candidate to take the next step in their career. You will be responsible for;- Monitoring & providing performance and quality assurance feedback- Analysing and provide information for updating controls to processes- Providing in depth view of the procedural trends, and required improvements- Providing management information for team development, promptly when requested- Diary management- Compiling data to create reports- Undertaking Quality Audits against agreed standards & legislation- Follow Service Operational Procedures, highlight areas of non-compliance and recommend actions - Document and share feedback with Hub Teams and Network BranchesPrevious compliance and quality assurance experience is essential and you must be able to demonstrate organisation, prioritisation and planning skills and have a methodical and analytical nature Previous Property Management or Lettings experience would be beneficial but is not essential, as full training will be provided. On-going training and support is also given to encourage our colleagues to progress within their careers In return, we will offer you:- - - A highly competitive package with base salary dependant on the experience of the successful candidate.- 5 day working week, Monday - Friday 9.00am - 5.30pm, 1 in 6 Saturdays with a lieu day given- Career pathway and progression opportunities- A fun, vibrant working environment- Centrally located offices, with good transport linksAlso available through our Flexible Benefits scheme Choice Matters we can offer:- Gym membership and health assessment - Retail cards to save on your high street shopping- Healthcare Cash Plan and Dental Insurance- Pension scheme and share saving scheme- Holiday Trading and Travel Insurance- Enhanced Life Assurance and Pension AVC- Exposure to career progression opportunities across the LSL GroupIf this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page
We have an exciting opportunity for a Team Leader to join the Your Move Property Management Centre in Southampton This is the perfect opportunity for a Lettings Professional to take their next step in their career. You will be responsible for;- Daily, Weekly, monthly planning and distribution of work across the Department, ensuring prioritisation of urgent jobs.- Assist with the delivery of the Departmental objectives and KPI's.- Ensure customer satisfaction levels and perception of department are enhanced and maintained via all areas of correspondence- Ensure Team adhere to industry legislative requirements- Provide support and resolution to Customer & Branch enquiries- Complete 121s, annual appraisals and coaching to improve performance- Collate and analyse team MI and act on trends identifiedPrevious Property Management or Lettings experience would be beneficial but is not essential, as full training will be provided. On-going training and support is also given to encourage our colleagues to progress within their careers You should however, be able to demonstrate strong leadership skills and experience working with internal and external customers and have proven experience of managing teams of people. Complaint resolution and root cause analysis will form part of your role and so excellent communication and interpersonal skills are a must have along with the ability to analyse data and mitigate risk. In return, we will offer you:- - - A highly competitive package with base salary dependant on the experience of the successful candidate.- 5 day working week, Monday - Friday 9.00am - 5.30pm, 1 in 6 Saturdays with a lieu day given- Career pathway and progression opportunities- A fun, vibrant working environment- Centrally located offices, with good transport linksAlso available through our Flexible Benefits scheme Choice Matters we can offer:- Gym membership and health assessment - Retail cards to save on your high street shopping- Healthcare Cash Plan and Dental Insurance- Pension scheme and share saving scheme- Holiday Trading and Travel Insurance- Enhanced Life Assurance and Pension AVC- Exposure to career progression opportunities across the LSL GroupIf this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page