Frosts are looking to recruit a highly motivated expereinced Senior Property Manager to join our Property Management team in St Albans on a full time, permanent basis. With more than 30 years’ experience, we are a market leader in the area we serve, but we believe in not resting on our laurels, instead we are constantly looking to evolve our service and marketing for the benefit of clients. We are passionate about people as we are about property and are dedicated to support and develop all our colleagues’ careers aspirations, training and development. As a Senior Property Manager working for Frosts you will receive:- A competitive baisic salary with generous bonus shceme- Car allowance- Quarterly bonus- Professional training and developmentIn the role of a Senior Property Manager you will be responsible for:- Assessing and resolving maintenance issues by urgency and importance.- Maintaining high standards of communication with landlords and tenants.- Conduct and analyse Property inspection reports and liaise with the landlord giving relevant advice.- Book checkouts, analyse reports and process documentation in line with company processes.- Manage end of tenancy returns for a managed client portfolioNegotiate dilapidation compensation for the landlords of a managed client portfolio.- Send out utility letters/emails to utility companies and councils at the end of the tenancy’s and provide meter readings.- Check invoices received against works orders and arrange payment to contractors.- Manages the tenancy renewal process for the landlord and tenantMonitor any rent arrears, chasing any payments and updating landlords promptly.- Preparation and serving of legal notices.- Ensures deposit returns are managed within a 10-14 day turnaround time resolving any issues between partiesWe are looking for:- Previous experience as a Property Manager - ARLA Level 3 qualification preferred- Excellent verbal and written communication skills - Good personal presentation and conduct- Good IT knowledge and understanding and CFP experience is desirable- Good general administration and organisational skills- Builds effective relationships within the internal network and our customers - Good problem solving skills- Ability to analyse information and make recommendations accordingly It is essential that you hold a full UK Driving licence and have access to your own vehicle. Frosts form part of LSLi, (part of the LSL Property Services plc) a specialist in property providing growth and development for independent property Estate and Letting Agents, with their support we continue to be a local, trusted and a recommended Estate Agent. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Trading since 1989, e.surv is the UK’s largest and leading provider of residential valuation and property risk services. Employing over 600 RICS-registered surveyors across England, Wales, Scotland and Northern Ireland, e.surv completes the equivalent of one property inspection every 25 seconds. With industry-leading technology, nationwide postcode coverage and a wealth of property risk expertise, e.surv could be a great choice for your next career move. We're part of the LSL Property Services PLC Group of companies, which includes household names YOUR MOVE and Reeds Rains, as well as the mortgage broker network First Complete. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.Over the past 30 years, we’ve enjoyed huge success, kick-starting and developing the careers of hundreds of residential surveyors. We are now looking for an Area Operations Manager to join the South Operations Management team covering South West London. The successful candidate will lead and shape regional resources, building a team to achieve productivity, quality and service standards. We're looking for candidates with relevant experience and a RICS accreditation is required. If you or someone you know is interested in this role, find out more below. Key Responsibilities- Managing, developing, coaching, mentoring and motivating a team of operational surveyors and graduate trainees to meet business objectives.- Promoting and creating a high performance culture within the region.- Ensuring compliance and quality standards are adhered to, to deliver service excellence and mitigate any risks.- Promoting risk management.- Applying regional knowledge and expertise to support business objectives. - Encouraging working practices within established protocols.- Contributing to the operational strategy of the business by supporting the Regional Operations Director to deliver operational targets.- Working closely with the Learning and Development and HR teams to make sure that all operational surveyors and graduate trainees demonstrate the behaviours and competencies required.- Complying with and adhering to the highest standard of Health and Safety in relation to the behaviours and wellbeing of a remote workforce.- Supporting operational surveyors to deliver a high level of service delivery within the region, ensuring compliance with individual client requirements.Key Benefits- Competitive basic salary.- Performance-based bonus.- Company car or car allowance.- Private healthcare plan.- Contributory pension scheme.- Share incentive plan.- Flexible additional PLC benefits package.- 27 days annual holiday. Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Mike Brett on 07767 100622, Matt Siddons on 07794392858 or email recruitment@esurv.co.uk.In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs). PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE
Thomas Morris are looking for a Property Manager to join our very busy and successful property Management team in Eaton Socon. Our Property Management department was set up to assist landlords and tenants in all aspects of rental transactions across our Biggleswade, Huntingdon, Ramsey, Royston, St Ives and St Neots branch areas. As the Property Manager you will be providing a first class professional property management service to our portfolio of landlords and tenants. The role involves dealing with the management and administration involved with new and existing tenancies including solving problems and negotiating solutions within the legal framework that exists for landlord and tenants. Tasks will include:- Arranging new tenancies- Assessing maintenance concerns and arranging emergency, urgent and routine property maintenance- Preparing and serving notices- Arranging tenancy contract renewals- Ensuring all properties are compliant with current legislation and documentation is recorded and renewed as required- Dealing with incoming telephone and email enquiries in a professional mannerWe are looking for: - A presentable and customer focused individual - Excellent interpersonal skills - An organised and diary efficient individual - Exceptional attention to detail - Ideally, previous property management experience - Ideally, previous experience in working with Reapit property software- Home based working maybe offered in the interim, but travel to our local branches to attend training and meetings will be requiredWorking with Thomas Morris you will receive;- Professional and first class training and development- Role specific equipment will be issued - Numerous employee benefits to include Share Save and Pension Scheme- Basic salary in the region of £20,000 - £25,000 p/annum depending on experience- Plus many more exclusive benefits...Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. If you do not hear from us, therefore, please assume that your application had been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed www.lslps.co.uk We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Our Your Move branch in Ashford are looking to recruit an experienced Residential Sales Manager on full time, permanent basis. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Branch Manager working at Your Move we are proud to offer:- Earn in the region of £45,000 - £50,000 (on target earning OTE)- Including £4,000 per annum car allowance - Incentivised commission and performance bonuses- A 5-day working week- 21 days holiday excluding bank holidays- Loyalty days for length of service- Company pension- Company events- ARLA/Propertymark qualifications funded by us- Opportunity for career progression A Branch Manager is responsible for the day-to-day running of the branch ensuring that all business objectives are achieved by: - Providing effective leadership to your team- Maximising opportunities and optimising profitability of the branch- Taking a pro-active approach, being aware of changes and challenges in your local marketplace - Focussed on growing the branch’s market share- Displaying excellent customer service at all times Ideally you will be an experienced Estate Agency Manager with exceptional communication skills, determination and enthusiasm to deliver the very highest customer service and in turn deliver great results. Your excellent people management and leadership skills will be matched by the ability to act as a role model to the rest of your team. A full UK driving license is essential. This branch is independently owned and operated by National Home Move Ltd under a franchise arrangement and is part of a national network of Your Move branches. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know
Our Your Move branch in Ashford are looking to recruit an experienced Valuation Manager on full time, permanent basis. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Valuation Manager working Your Move, we are proud to offer: - Annual earning opportunity £45,000 (on target earning OTE)- Including £4,000 per annum car allowance- Incentivised commission and performance bonuses- A 5-day working week- 21 days holiday excluding bank holidays- Loyalty days for length of service- Company pension- Company events- ARLA/Propertymark qualifications funded by us- Opportunity for career progression In the role of a Valuation Manager you will be responsible for growing and developing the Sales instructions within the branch by: - Generating and conducting Sale Valuation appointments- Winning and securing new instructions on properties to sell- Business Prospecting and proactive activity- Extensive local market knowledge and networking- Maximising branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Displaying excellent customer service at all timesIdeally you will have experience working in Estate Agency as a Senior Negotiator or Valuer and looking for the next step in your career but will have experience in conducting ales valuations. This is an excellent opportunity for a tenacious and driven individual looking to make a real stamp on the branch success story. A full UK driving license is essential. This branch is independently owned and operated by National Home Move Ltd under a franchise arrangement and is part of a national network of Your Move branches. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Our Your Move branch in Sheerness, has a full time, permanent vacancy for a highly motivated Senior Sales Negotiator. As one of the most trusted names in the UK, Your Move is proud of its reputation as a professional estate agent. We are committed to our people and pride ourselves in supporting all our colleagues through professional leadership and career development opportunities. As a Negotiator working at Your Move, we are proud to offer:- Annual earning opportunity of £25,000 - £30,000 (on target earning OTE)- Incentivised commission and performance bonuses- A 5-day working week- 21 days holiday excluding bank holidays- Loyalty days for length of service- Company pension- Company events- ARLA/Propertymark qualifications funded by us- Opportunity for career progression In the role of a Negotiator you will: - Put the Customer at the heart of everything you do- Register Customers and carry out property matches- Generate and conduct property viewings- Negotiate offers between Buyers and Sellers, Tenants and Landlords- Maximise branch income by helping Customers with other services including mortgages, conveyancing, insurance etc- Display excellent Customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focussed environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. This branch is independently owned and operated by National Home Move Ltd under a franchise arrangement and is part of a national network of Your Move branches. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Direct Life are looking for dynamic, innovative and passionate people to join the team! We are one of the UK’s leading Life Insurance outsource and technology suppliers. With over 30 years of experience, we put our customers at the heart of everything we do and are passionate about providing the best technology and services to financial advisers to help them work more efficiently. In addition, we provide systems and support to enable customers to buy online quickly and easily.Direct Life are a small, supportive, and innovative company which also benefits from the advantages of a large and established corporate partner, LSL Property Services. LSL Property Services are one of the largest providers of financial services which include mortgages, non-investment insurance products, lettings, and conveyancing. About the roleWe are looking for Client Case Handlers, who can deliver excellent customer service. You will be allocated a set of business partners, for whom you will oversee their customer’s applications using our advanced systems to monitor progress, provide updates and deal with queries.Initial training will take place in our office which is based in Chichester city centre. After the successful completion of your initial training, which normally takes approximately 6 weeks, you will be offered the opportunity for hybrid working. Hybrid working means you’ll have 3 days working in the office and two days working remotely (if you have the appropriate set up). The working hours are full-time, 37.5 per week, either working 8am to 4.30pm or 9am to 5.30pm Monday to Friday.The starting salary is £22,260 per annum with the opportunity for further training and career development. About youThe successful candidate must have the following skills and experience:- Delivery of service excellence- Ability to organise and prioritise own workload- Proficiency in the use of IT systems- Attention to detail- Excellent written and verbal communication, literacy and numeracy- Ability to work on own and within a team.Benefits for working for Direct Life- Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.- Access to Choice Discounts, an employee portal offering a huge range of money saving offers and discounts at high street brands.- Access to Choice Benefits, where you can make large savings on extra holiday, dental insurance and much more.- Employee Assistance Programme through Health Assure, offering support for physical and mental health, wellbeing resources, and much more. - Life and Private Medical Insurance.- Pension Scheme.- Opportunity to apply for Share Save schemes.If this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page
Your Move are looking for an ambitious Sales Negotiator to join our estate agency branch in Carlisle, with a view to progress into a Trainee Valuer position. We are looking for somebody with ambition, excellent work ethic, looking to progress but don’t know where to start. Do you think you have something special? We can help you find it and build a real career Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Negotiator working at Your Move you will receive:- On Target Earning (OTE) Pay £20000 - £22000 - Basic salary £17500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Full or part time hours consideredIn the role of a Negotiator you will: - Register Customers and carry out property matches- Generate and conduct property viewings- Negotiate offers between all parties- Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Display excellent customer service at all times Once competent as a Sales Negotiator we will look to progress you even further and train you to become a Valuer. As a Valuer you will:- Generating and conducting Sale Valuation appointments- Winning and securing new instructions on properties to sell- Business Prospecting and proactive activity- Extensive local market knowledge and networking- Maximising branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Displaying excellent customer service at all timesIndustry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focussed environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Trading since 1989, we're the UK's largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. This role is to lead and coach the Business Development Team, setting the KPI’s to successfully exceed activity and revenue targets within the B2C function. It is hands on, managing team players and growing top level business relationships with key existing accounts and prospects. The role is split 70% of people and day to day team management and 30% relationship management of existing and prospect accounts, to develop a top tier relationship for the business. The individual will be expected to expand and develop growth within the private survey sector, acting as a brand ambassador of e.surv, review current relationship processes and modify and improve where necessary, to make the function more streamline and efficient. Onboarding of new key accounts and brands would also be overseen by this individual to ensure there is a single point of contract and a lead on process reviews and sales.This is a high paced management role, managing people and developing a team with solid core sales competences and managing personal relationships with key decision makers either existing or new prospects. Key Accountabilities: - Managing a sales team of 5 – 10 + heads- Manage existing team accounts new and lapsed users, contracts out and first case to be placed.- Recruitment and development of team - ability to coach to skill and business objectives with individuals. - Management of day-to-day figures required by the business. - Onboarding of new staff and side by side process, sales and system training. - Roll out training to team on CRM and product updates. - Manage prospect data and existing accounts data.- Host daily team huddles on ‘Teams’, engaging all team members and adding skill and knowledge.- Ensure effective onboarding of key accounts into the business with processes and roll out of engagement plans and training.- Strategic planning on key accounts to max growth and engagement. - Manage the sales team contact pipeline with existing and new business prospects.- Develop the team sales team rhythm for success with metrics that can be monitored daily, weekly, monthly quarterly.- Forecasting of results. - Management of Admin staff to support the sales function.- Work with other stakeholders in the business sharing ideas and collaboration.- Presenting (where necessary), to groups and key accounts and events. - Management of key accounts and prospects. - Project management of projects when required.- Keep abreast of industry news by joining groups on LinkedIn and setting industry alerts. Audit and Compliance: - Adhering to quality management guidelines as directed, and in line with ISO 9001 frameworks.- Ensuring that all mandatory compliance modules are completed for self and team members within the set timescales.- Identifying risks and implementing action plans to mitigate compliance failures. Essential Skills:- The individual needs to be data driven, in being able to spot opportunities and trends and need to be able to roll out new processes and able to elevate them, with key stake holders internal and external.- Dynamic people leader with experience of managing data effectively for maximum output. - Ability to build and develop a high-flying team. - Proven track record of building a team environment to be successfully and accountable in what they do.- High level confidence in making presentations and delivering at senior level or at events. - Organisation skills and attention to detail is key, along with strong people management skills and relationship skills and time management.- The person must want to make a different in the industry and must want to create the best team in esurv.- Min of 6 years’ experience in an high pace outbound targeted sales environment.- Experienced with CRM software and tracking personal performance. - Flexible approach to resolving problems and task management.- Strong complaint resolution and customer care skills.- Exceptional relationship skills - Strategic thinker and a hands -on executor who leads by example. - Exceptional follow up skills. - Knowledge of the housing market and transactional sale a plus. KPI’s for Role- To achieve monthly targets set by the business. - 100 % team activity target achieved. - 80% of team achieving set monthly targets.- To maintain headcount in team at 100%. Demonstrable Values & Behaviours:Delivering what we promise, when we promise it– Maintains focus on achieving and exceeding team targets through tenacity and dedication to the role.Putting our customers and their needs first - Demonstrates a quality work ethic, delivering results consistently, accurately and responding to requests respectfully, politely and professionally.Taking an honest approach to business - Is clear, accountable, reliable, knowledgeable, and direct.Listening, learning, and finding better ways to make a difference - Looks for opportunities to improve business processes by collaborating with others; is receptive to new ideas and offers innovative solutions to business challenges. Flexibility in working hours may be required, sometimes at late notice, as business needs or shift patterns dictate. The role is homebased with national travel when needed. Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Mike Brett on 07767 100622 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HEREPRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Trading since 1989, we're the UK's largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. We have an exciting opportunity for a Marketing Communications Lead to join our Marketing and Communications Team. The role will involve building great relationships with our partners to encourage them to promote our product - HomePlus to their clients by running campaigns, in particular email campaigns, providing sales supports, devising and delivering events (virtual and in-person). Main Accountabilities:- To support the Head of Marketing Communications in the design and delivery of external marketing campaigns for B2B, and sometimes B2C when required.- To build the brand and market our offer to our partners.- To build relationships with partners to identify joint marketing opportunities.- To create and deliver marketing campaigns, email campaigns and events in order to build strong partnerships in order to deliver revenue growth.- To identify opportunities to grow partnerships and recruit new ones.- To act as a custodian of the brand, ensuring visual and verbal brand standards are maintained across all marketing activity.- To support in the development and implementation an effective digital marketing strategy.- To manage the partner marketing budget.- To deliver regular reports on Objectives and the delivery of key results. Essential and Technical Skills required:- A proven track record in translating strategy into meaningful activity, building brand awareness, influencing a wide variety of stakeholders, and bringing brand values to life.- A flair for creative, compelling and persuasive writing is essential, as is confidence and competence across the full marketing mix.- Digital marketing experience essential, with knowledge of email campaign automation workflows (MailChimp experience an advantage, but not essential).- Excellent knowledge of marketing techniques, gained from the achievement of recognised marketing qualifications and a minimum of 4 years experience.- PropTech / Property sector experience preferred but not essential.- Affiliate marketing / partnership marketing experience preferred but not essential.- Excellent written and verbal communication skills.- A creative - but commercial – mind.- Good organisational and planning skills.- The ability to work on multiple projects at one time.- The ability to work under pressure and to deadlines.- Excellent attention to detail and accuracy.- Excellent attention to the customer.- Self-motivated.- The ability to be a team player.- At least four years’ experience of working in a marketing communications environment.- Recognised qualifications in Marketing.- Occasional travel required for attendance at events etc.Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Mike Brett on 07767 100622 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HEREPRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Frosts are looking to recruit a highly motivated Property Manager to join our estate agency branch in St Albans on a full time, permanent basis. With more than 30 years’ experience, we are a market leader in the area we serve, but we believe in not resting on our laurels, instead we are constantly looking to evolve our service and marketing for the benefit of clients. We are passionate about people as we are about property and are dedicated to support and develop all our colleagues’ careers aspirations, training and development. As a Property Manager working for Frosts you will receive:- £27,000 - £32,000 on target earnings (OTE) per annum- Car allowance- Quarterly bonus scheme- Professional training and developmentIn the role of a Property Manager you will be responsible for:- Assessing and resolving maintenance issues by urgency and importance.- Maintaining high standards of communication with landlords and tenants.- Conduct and analyse Property inspection reports and liaise with the landlord giving relevant advice.- Book checkouts, analyse reports and process documentation in line with company processes.- Manage end of tenancy returns for a managed client portfolioNegotiate dilapidation compensation for the landlords of a managed client portfolio.- Send out utility letters/emails to utility companies and councils at the end of the tenancy’s and provide meter readings.- Check invoices received against works orders and arrange payment to contractors.- Manages the tenancy renewal process for the landlord and tenantMonitor any rent arrears, chasing any payments and updating landlords promptly.- Preparation and serving of legal notices.- Ensures deposit returns are managed within a 10-14 day turnaround time resolving any issues between partiesWe are looking for:- Previous experience as a Property Manager preferably - ARLA Level 3 qualification preferred- Excellent verbal and written communication skills - Good personal presentation and conduct- Good IT knowledge and understanding and CFP experience is desirable- Good general administration and organisational skills- Builds effective relationships within the internal network and our customers - Good problem solving skills- Ability to analyse information and make recommendations accordingly It is essential that you hold a full UK Driving licence and have access to your own vehicle. Frosts form part of LSLi, (part of the LSL Property Services plc) a specialist in property providing growth and development for independent property Estate and Letting Agents, with their support we continue to be a local, trusted and a recommended Estate Agent. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Frosts are looking to recruit an Administrator / Secretary to join our estate agency branch in St Albans on a full time, permanent basis. With more than 30 years’ experience, we are a market leader in the area we serve, but we believe in not resting on our laurels, instead we are constantly looking to evolve our service and marketing for the benefit of clients. We are passionate about people as we are about property and are dedicated to support and develop all our colleagues’ careers aspirations, training and development. Salary and General Information- A salary of £22,500 to £26,000 per annum- Working pattern: Monday to Friday, 9am to 5:30pm (37.5 hours)- 21 days holiday plus bank holidays- Professional training - Defined career path / progression opportunitiesIn the role of an administrator you will:- Provide administrative support to the Residential Sales and Lettings departments. - Provide administrative support to the Company Directors- Prepare sales brochures- Agree sales - Ensure compliance is kept up to date for each property and keeping a record of any outstanding property information. - Compile reports and complete data entry/data gathering tasks- Ad hoc administrative tasks. The ideal candidate will have good knowledge of all Microsoft programmes and be a fully competent IT user. Previous experience of compliance and using Reapit would be advantageous, but not essential. Frosts form part of LSLi, (part of the LSL Property Services plc) a specialist in property providing growth and development for independent property Estate and Letting Agents, with their support we continue to be a local, trusted and a recommended Estate Agent. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Trading since 1989, we're the UK's largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.We have an exciting opportunity for a 1st Line IT Technician to join our forward thinking service desk team.This individual will be adaptable to the ever changing IT support requirements, and business requirements, and have the ability to multi task and share their knowledge with their peers.The main responsibilities:- Take phone calls and requests for IT assistance.- Keep staff and customers informed of reported requests and progress.- Work in accordance to all e.surv IT policies and assist the company in maintaining its ISO27001 accreditation.- Assist with the support and maintenance of IT business services.- Assist with assigned projects and tasks.- Work within a small team as part of a wider service delivery function.- Assist with Maintenance of workstation hardware and other devices.- Complete daily, weekly, monthly, logs, tasks, and reports.- Adhere to and process JML requests in accordance to SLA’s- Ensure 1st Line incidents and service requests are resolved within the defined SLA.- Ensure 1st Line incident and service requests are managed to a high standard. Preferred experience:- Microsoft Windows 10 knowledge / awareness- Microsoft Office 2016 knowledge / awareness- Active Directory Administration - O365 knowledge / awareness including email support- Awareness of ITIL practises and process- Able to work to SLA’s- Familiar with LAN (and WAN) technologies- Familiar with service desk technology solutions- Familiar with VPN technologies.- Familiar with supporting internal and remote users Essential experience:- Good communication both written and verbal- Strong customer service and customer focus- Good clear and confident telephone manner- Ability to prioritise requests, problems and other tasks- Excellent time management and organisation- Self-motivated with proactive attitude- Able to demonstrate initiative and ability to work alone at times- Work experience in the service industry Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Mike Brett on 07767 100622 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE Our team are also available out of hours on 07794 392858PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Area Compliance / Supervision Manager - Northern Ireland PRIMIS Mortgage Network are the largest dedicated Mortgage & Protection Network in the UK and form part of the LSL Property Services plc Group. We are recruiting for a number of field based AREA COMPLIANCE / SUPERVISION MANAGER to join our circa 50 strong Area Supervision team operating across the UK. The team supports circa 3000 regulated advisors & appointed representative firms throughout our network. This is an excellent opportunity for an existing Mortgage Compliance professional with a proven track record in Mortgage & Protection compliance / supervision to join a truly fast paced people business. Duties to include -- To ensure compliance with both in house and regulators’ compliance procedures for appointed representatives- To ensure appropriate standards/procedures are followed by authorised appointed representatives- Instruct, coach and monitor individuals, producing reports and individual training/development plans ensuring all outstanding actions are completed within agreed timescales- Identifying areas where Advisors can improve their standards and associated risk ratings- Conduct and evaluate assessments of Advisors, as part of an on-going regulatory regime including audit of defined procedures, competence requirements- Identify areas of improvement, ensuring an appropriate report or action plan is communicated with responses monitored to ensure deadlines are timely and achievable- Facilitate in the delivery of appropriate training, liaising with the Primis training team where necessary- Demonstrate a suitable level of industry knowledge and experience to conduct the role- Ensuring that appropriate needs are identified and where appropriate facilitate delivery of additional support to ensure needs are being met- Supervise individual Advisors in accordance with the approved training and competence scheme- Other duties commensurate with the level of position that may be required by the Compliance Head / Director. A full UK driving license is essential as face to face firm / advisor visits are required. The CeMAP or equivalent qualification is compulsory in this role. Salary is between £36,000 and £40,000 per annum DOE The salary stated includes the car allowance offered with this role. Applications in confidence to James McNee of PRIMIS / LSL's internal recruitment function james.mcnee@lslps.co.uk We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on the LSL Careers website
Your Move are looking for a highly motivated Trainee Estate Agent / Sales Negotiator to join our estate agency branch in Carlisle on a full time, permanent basis. As one of the most trusted names in the UK and part of the LSL Property Services group, Your Move is proud of its reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities. As a Negotiator working at Your Move you will receive:- On Target Earning (OTE) Pay £20000 - £22000 per annum- Basic salary £17500 plus monthly commission pay- Guaranteed Commission pay for the first 6 months of employment- Uncapped earning opportunities and top achievers’ awards- Day off in lieu for any Saturday worked- Professional training provided by our award-winning Learning and Development Team- Defined career path / progression opportunities - Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discountsIn the role of a Negotiator you will: - Register Customers and carry out property matches- Generate and conduct property viewings- Negotiate offers between all parties- Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)- Display excellent customer service at all times Industry experience is preferred but not essential, however as a minimum you will need to evidence previous targeted sales experience, and have the ability to work in a fast paced, customer focussed environment.It is essential that you hold a full UK Driving licence and have access to your own vehicle. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed via the LSL Careers page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
Area Compliance / Supervision Manager - Home working PRIMIS Mortgage Network are the largest dedicated Mortgage & Protection Network in the UK and form part of the LSL Property Services plc Group. We are recruiting for a number of home working / field based AREA COMPLIANCE / SUPERVISION MANAGER to join our circa 50 strong Area Supervision team operating across the UK. The team supports circa 3000 regulated advisors & appointed representative firms throughout our network. This is an excellent opportunity for an existing Mortgage Compliance professional with a proven track record in Mortgage & Protection compliance / supervision to join a truly fast paced people business. Duties to include -- To ensure compliance with both in house and regulators’ compliance procedures for appointed representatives- To ensure appropriate standards/procedures are followed by authorised appointed representatives- Instruct, coach and monitor individuals, producing reports and individual training/development plans ensuring all outstanding actions are completed within agreed timescales- Identifying areas where Advisors can improve their standards and associated risk ratings- Conduct and evaluate assessments of Advisors, as part of an on-going regulatory regime including audit of defined procedures, competence requirements- Identify areas of improvement, ensuring an appropriate report or action plan is communicated with responses monitored to ensure deadlines are timely and achievable- Facilitate in the delivery of appropriate training, liaising with the Primis training team where necessary- Demonstrate a suitable level of industry knowledge and experience to conduct the role- Ensuring that appropriate needs are identified and where appropriate facilitate delivery of additional support to ensure needs are being met- Supervise individual Advisors in accordance with the approved training and competence scheme- Other duties commensurate with the level of position that may be required by the Compliance Head / Director. A full UK driving license is essential as face to face firm / advisor visits are required. Salary is between £36,000 and £40,000 per annum DOE The salary stated includes the car allowance offered with this role. Applications in confidence to James McNee of PRIMIS / LSL's internal recruitment function james.mcnee@lslps.co.uk We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on the LSL Careers website
Customer Service Advisor - Chippenham - Hybrid Working 2 days office 3 days home working - or full time in office Part of LSL Property Services plc, PRIMIS Mortgage Network are a market leading Mortgage Network within the Financial Service sector. Based within our Chippenham offices located on the Methuen Business Park in Chippenham, we are looking to recruit a Financial Monitoring Officer into our business on a Full Time Permanent basis. The Financial Monitoring Officer would be part of the team that ensures the fitness and propriety of new Mortgage and Protection advisors joining the network alongside annual checking of the nigh on 3000 advisors currently within the network. The successful candidate will have a strong eye for detail, be skilled with Microsoft office and in particular Excel, have previous administrative experience within Financial Services and be able to offer truly World Class service to our partner firms. Full training will be provided Selection criteria - Excellent customer service and communication skills, both written and verbalExcel experiencedBe organised and efficient with a high standard of attention to detailStrong team player, with ability to work both collaboratively and under own initiativeSelf-motivated, able to complete tasks and exercise judgementStrong attention to detailProvide a World Class service in dealings with our partner firms The roleis based on the Methuen Business Park in Chippenham SN14 with the hours being 9 – 5 Mon - Fri Salary - £20,000 - £23,000 DOE negotiable If you are interested in applying for this position please forward your CV with covering letter in confidence to james.mcnee@lslps.co.uk of the in house recruitment function We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewedHERE
Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. We are seeking additional RICS accredited Residential Surveyors nationwide, to support the growing volume of Mortgage Valuation work that the UK’s leading lenders rely on e.surv to complete. Because of our size and the large network of lenders that we service, we’re able to offer the most concise postcode coverage available amongst any of the corporate brands, which means less travel time between surveys and more time available to complete the day job. About you, You’ll need to be a RICS registered valuer with at least one-year post-qualification experience in residential surveying. This will need to be a mix of experience completing Mortgage Valuations and HomeBuyer Reports.What’s on offer? - We reward our surveyors with a market-leading salary- Generous incentive package- Car allowance or company car including (BMW/VW/AUDI/Toyota/Lexus/Mini)- Great variety of work in every postcode- Market-leading innovation using iPad technology to enable faster report completion and remote working- We’ll provide you with the very best surveying kit to support your activities- Extensive company benefits include - Private Healthcare, Contributory Penson Scheme, access to group share investment plans, Paid RICS Membership, iPad, Mobile Phone- We’ll provide everything you need to meet your annual CPD requirements- Work-life balance is important to us, which is why your role will be home-based with flexible working options available in some locationsApply now. To submit your details, or for a confidential chat about life at e.surv, please contact Matt 07794 392858 or Mike 07767100622 in our Recruitment Team for a confidential discussion. Our team are also available out of hours on 07794 392858 PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Embrace Financial Services, which has existed in Exeter since 1989 have an exciting opportunity for a Trainee Financial Support Consultant to join our busy City Centre office. We have a network of Mortgage and Protection advisors working throughout the UK, helping clients find the best mortgage and protection products for them. The role of a Financial Support Consultant is to support those advisors and clients along the way. Mortgage Progression provides specialist management of mortgage and life assurance products for our Advisors. The benefit to the sales force is that customers’ mortgages are proactively progressed through to completion by specialist sales support staff thereby enabling the advisors to move on to the next sale with confidence. Benefits and General Information - Annual salary of £18,000 - £20,319 (in line with national minimum wage) - 20 days holiday (plus bank holidays) Holiday entitlement increases by 1 day per full calendar year of service up to a maximum of 25) - The opportunity to work Hybrid after successful completion of probation. Hybrid working will be 3 days in the office in Exeter, 2 days home working. - Numerous employee benefits which include a company pension scheme, share buying and saving schemes along with several additional employee discounts.- 5 hour contract per week. Team covers the hours between 08.30 am to 17:30 pm Monday to Friday. (One week 08:30am – 17:00pm the next week 09:00am – 17:30pm)- Dress code – smart casual with dress down FridaysRole Profile Role purpose: To proactively manage Mortgage/Protection applications through to Exchange and Completion. To provide support and resolution to customer enquiries. Relationships: Working on a team of support consultants, you will be required to build good relationships with customers, Financial Advisors, your team members, our panel of lenders, Aviva and Conveyancing Firms. Internal staff relationships will include estate agency staff and other professional bodies. Behaviours: Striving to achieve, productive, team player, customer focused, dependable, flexible, and reliable. Competencies: Able to demonstrate organisation and time management skills, proven excellent customer service skills, knowledge and/or understanding of Financial Services/Estate Agency, Excellent Telephone Manner. Targets: Deliver quality service to all customers whilst managing a pipeline of circa 300 customers. We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. If you do not hear from us, therefore, please assume that your application had been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future.
Direct Life are looking for dynamic, innovative and passionate people to join the team!About Direct LifeWe are one of the UK’s leading Life Insurance outsource and technology suppliers. With over 30 years of experience, we put our customers at the heart of everything we do and are passionate about providing the best technology and services to financial advisers to help them work more efficiently. In addition, we provide systems and support to enable customers to buy online quickly and easily.Direct Life are a small, supportive, and innovative company which also benefits from the advantages of a large and established corporate partner, LSL Property Services. LSL Property Services are one of the largest providers of financial services which include mortgages, non-investment insurance products, lettings, and conveyancing. About the roleWe are looking for Case Managers, who can deliver excellent customer service. You will be allocated a set of business partners, for whom you will oversee their customer’s applications using our advanced systems to monitor progress, provide updates and deal with queries.Initial training will take place in our office which is based in Chichester city centre. After the successful completion of your initial training, which normally takes approximately 6 weeks, you will be offered the opportunity for hybrid working. Hybrid working means you’ll have 3 days working in the office and two days working remotely (if you have the appropriate set up). The working hours are full-time, 37.5 per week, either working 8am to 4.30pm or 9am to 5.30pm Monday to Friday.The starting salary is £22,260 per annum with the opportunity for further training and career development. About youThe successful candidate must have the following skills and experience:- Delivery of service excellence- Ability to organise and prioritise own workload- Proficiency in the use of IT systems- Attention to detail- Excellent written and verbal communication, literacy and numeracy- Ability to work on own and within a team.Benefits for working for Direct Life- Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.- Access to Choice Discounts, an employee portal offering a huge range of money saving offers and discounts at high street brands.- Access to Choice Benefits, where you can make large savings on extra holiday, dental insurance and much more.- Employee Assistance Programme through Health Assure, offering support for physical and mental health, wellbeing resources, and much more. - Life and Private Medical Insurance.- Pension Scheme.- Opportunity to apply for Share Save schemes.If this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on our careers page