About Us

e.surv Chartered Surveyors and Walker Fraser Steele are the UK's leading residential surveying brands, delivering property risk expertise and residential surveying services for over 35 years. Trusted by high street mortgage lenders, building societies, national landlords, and equity release brands, we complete a property inspection every 12 seconds across the UK and Northern Ireland.

The Regional Support Team is Hiring

We are currently recruiting for a Regional Support Team leader in Field Operations

The successful candidate will manage the Regional Support Team to ensure that efficient and effective administrative support is given to Regional Operations Directors and Area Managers.

If you're interested in this role, find out more below. 

Key Responsbilities

• Through efficient and effective teamwork ensure full and efficient administrative support is provided to Area Managers and Regional Operations Directors.
• Liaise professionally with all necessary stakeholders, including internal departments and external contacts or customers.
• Any other duties as required by Regional Operations Directors, or above.
• Responsible for recruitment, performance and disciplinary matters as necessary.
• Keep Regional Operations Director updated with team performance issues.
• Train and mentor staff.
• Ensure Company Data Protection Policy and security processes are adhered to.
• Ensure company policies are always adhered to.
• Manage health and safety issues.
• Provide support to the Regional Support Assistants as required with;

• Managing incoming and outgoing mail.
• Diary Management.
• Event Management – liaising with venues, arranging accommodation and compiling agendas.
• Processing correspondence as required.
• Processing of invoices.
• Creating and maintaining filing systems.

Essential:

• Comprehensive understanding of the objectives and policies of Teams areas of responsibilities, current and future work/projects undertaken in order to provide the required high level of support.

• Thorough knowledge of functions/structures of other sections is essential for researching information, resolving queries and to ensure that all necessary areas are advised of relevant information.
• Strong knowledge of the organisational structure of e.surv.

Preferred

• Experience of Coaching and Mentoring.
• Knowledge of SurveyHub

If you feel you match our requirements and are looking for your next career chapter, or for a confidential discussion on the full details of this role please contact Loren Worrall; alternatively apply with your CV and covering letter for a quick response.

We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. LSL Property Services are dedicated to protecting your data - our Recruitment Private notice can be viewed HERE.

PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.