LSL Property Services plc

IT Infrastructure Engineer

Position Type
Permanent Full-Time

Job Locations


Job Profile

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.


We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.


We are now recruiting for an nfrastructure Engineer. As a member of the IT Infrastructure team this role will be pivotal in operating and deploying new IT Infrastructure services at e.surv. To provide 3rd line Infrastructure Support for email, server, storage and network environments. To maintain, enhance, and deploy new Infrastructure services, ensuring security and resiliency is always paramount.


Main Duties and Responsibilities

  • Responsible for the technical design, planning and implementation of IT infrastructure services to be delivered as part of the IT Infrastructure roadmap, or ad-hoc projects
  • Be pivotal in e.surv’s adoption of Cloud technologies, playing an active role in transitioning service to Microsoft Azure
  • Provide day-to-day 3rd line support of the server, storage and network infrastructure
  • Provide day-to-day 3rd line support of infrastructure application services and tools such as Active Directory, File & Print services, Exchange and Firewall
  • Provide efficient and effective escalation path from the 2nd line support team
  • Actively seek opportunities to develop services to be more effective, resilient, and secure
  • Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture
  • technical implementations into production
  • Ensure supported services are kept updated, secure, and plans in place prior to End of Life
  • To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas.
  • Participate in the development and implementation of a process of Continuous Service Improvement.
  • To play an active role in identifying improvement opportunities, taking ownership of implementation, and ensuring that these are communicated to the Service Desk Team leader and IT Management team.
  • Operate within the processes, policies and standards of e.Surv information security management system, aligned to ISO27001
  • Adhere to all operating procedures of the IT Service Desk specifically and the IT department generally.




If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Loren Worrall on  07800705566 or – alternatively apply with your CV for a quick response. Our team are also available out of hours on 07794 392858


In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs)

PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.



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