First2Protect Insurance, part of the LSL group and finalists in Mortgage Strategy Awards Broker of the year 2017, are based in modern offices in Southernhay, central Exeter. With over 100 employees, and 70,000 customers insured through us, we have seen significant growth in recent years, creating ongoing opportunities due to internal promotions.
We are always looking for people who are passionate about delivering excellent customer service, and exceeding people’s expectations, whilst providing professional standards.
Due to ongoing success we have several vacancies available for Lead Warmers to join our team in Southernhay offices which offer excellent progression opportunities.
You will be working within a busy outbound telesales team and will be responsible for maximizing sales opportunities and following up on leads. You will be introducing customers to First2Protect, its service and its products, all of which relate to property insurance for home owners, tenants and landlords.
No Previous Experience Required
Whilst having customer service or sales experience is an advantage, previous experience is not necessary. You will receive extensive training with a full week’s induction followed by a supervised week on our academy. Your training will include learning our systems, processes and building your communication and objection handling skills with both our dedicated training and development team and team leader’s. Once you leave the academy, ongoing support from your team leader and the training team will be provided.
A Career, not a job
Career progression is something we believe strongly in. Our internal Learning and Development structure will support your development and provide you with the skills to match your career aspirations, including sponsorship to study for professional qualifications. All of our supervisor, management and technical roles have been filled internally and the Lead Warmer role acts as the perfect platform for progression into a career in regulated sales and customer service.
To be successful, applicants will need to demonstrate the following
In return you can expect
Job Types: Full-time, Permanent
Salary: £16,011.00 to £17,511.00 /year
To apply for this position, please send your CV to email@example.com
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