LSL Property Services plc

  • Helpdesk Support Analyst

    Job ID
    2019-11313
    Location
    Kettering
    Category
    Information Technology
    Salary
    £14,000 - £16,000 per annum + Benefits and Training
    Position Type
    Permanent Full-Time
    Car Allowance
    No
    Bonus Scheme
    No
  • Job Profile

    Advert 1 (2)Advert 2 (2)

     

    Trading since 1989, we're the UK's largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

     

    We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

     

    We are now seeking a friendly and approachable person with a passion for customer service and an interest in IT to join our helpdesk team supporting e.surv colleagues nationwide. 

    This is an exciting new role and a great opportunity to assist our IT team, who are passionate about delivering exceptional IT support. 

    The responsibilities:

    • Providing front end support on the helpdesk for all internal colleagues - to manage phone calls and to log tickets
    • Assistance with incident management
    • Problem solving and implementing solutions
    • Setting up user accounts and basic use of Active Directory

    The person: 

    • Motivated and flexible
    • Basic knowledge of PC hardware
    • Knowledge of Microsoft and Windows
    • Server/network knowledge would be beneficial (not mandatory)
    • Broad knowledge of IT


    If you feel you fit our criteria - please send us your CV and salary expectation for immediate consideration or contact Mark Cowlishaw-Booth for a confidential discussion.

     

    LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE

     

    Advert 2 (2)Advert 1 (2)

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