LSL Property Services plc

  • Intercounty - Property Manager

    Job ID
    Bishop' Stortford
    Basic Salary £16,000 - £20,000
    Position Type
    Permanent Full-Time
  • Job Profile

    Intercounty Estate Agents in Bishop’s Stortford are looking for a talented Property Manager to join the highly successful team and provide a first class professional property management service to landlords and tenants.  Dealing with administration, solving problems arising from tenancies and negotiating solutions within the legal framework that exists for landlord and tenants.


    Intercounty Estate & Lettings Agents have a number of offices in the South East serving the local communities of Bishop’s Stortford, Saffron Walden, Dunmow, Royston. Intercounty pride themselves on the understanding that employees make a difference and all employees have a responsibility for the future success of the business.


    Responsibilities of the role will include: 

    • Attend managed properties to assess maintenance issues
    • Arrange and carry out property inspections
    • Analyse Property Inspection Reports and forward these to the landlord with relevant advice
    • Book checkouts, analyse reports and process documentation in line with company processes
    • Manage end of tenancy returns for a managed client portfolio
    • Negotiate dilapidation compensation for the landlords of a managed client portfolio
    • Send out utility letters/emails to utility companies and councils at the end of the tenancy’s and provide meter readings
    • Check invoices received against works orders and enter onto CFP (lettings software system)
    • Manages the renewals process for the landlord and tenant
    • Review the “Arrears List” and contact tenants to see when the rent is going to be paid, tracking progress and ensuring the landlord is aware of progress
    • Prepares “notices” to be issued to tenants
    • Ensures deposit returns are managed within a 10-14 day turnaround time resolving any issues between parties
    • Ensures all maintenance issues are logged and started promptly and ensuring tenants and landlords are updated of progress
    • Ensure compliance by adhering to company standards and current legislation
    • Undertake any general administration tasks that may be required 

    The candidate should have/possess: 

    • Excellent verbal communication skills both by telephone and face to face
    • Able to communicate accurately and concisely using written communication
    • Confident telephone manner
    • Good personal presentation and conduct
    • Good, accurate keyboard skills and basic to intermediate IT skills
    • Good general administration/organisational skills
    • Confident and proficient in dealing with clients and colleagues
    • Remains calm under pressure
    • Strong negotiation and active listening skills
    • Ability to multitask and prioritise own workload
    • Builds effective relationships by using diplomacy and tact
    • Ability to resolve conflict in a responsible and non-confrontational way
    • Good problem solving skills
    • Ability to analyse information and make recommendation
    • Educated to GSCE level or equivalent (GCSE passes in English Language and Maths preferred)

    LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE


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